Privacy Policy

Privacy · The Zodiac Lore

This Privacy Policy explains how The Zodiac Lore collects, uses, stores, and protects information when you visit our website, contact us, or purchase digital products.

The Zodiac Lore is an English-language Chinese zodiac and lunar culture website. We aim to collect only the information needed to operate the site, respond to messages, improve content, and protect the website from abuse.

Last updated: August 23, 2026

Who we are

The Zodiac Lore operates the website located at https://thezodiaclore.com/.

You can contact us through our contact page or by email at 303864798@qq.com.

Information we collect

We may collect information in the following ways:

Contact form

Information you send us

When you use the contact form, we may collect your name, email address, subject, message, and any information you choose to include.

Email

Direct communication

If you email us, we may collect your email address and the content of your message so we can respond.

Website use

Technical information

Our website, hosting provider, security tools, or analytics tools may process technical data such as IP address, browser type, device type, pages visited, referring URLs, and timestamps.

Cookies

Browser storage

We may use cookies or similar technologies for site functionality, spam protection, analytics, security, and user experience.

How we use information

We use collected information for limited website-related purposes, including:

  • Responding to messages sent through the contact form or email.
  • Reviewing correction reports, source suggestions, and broken-link reports.
  • Operating, maintaining, and securing the website.
  • Improving page content, navigation, user experience, and site performance.
  • Detecting spam, abuse, bot activity, or security threats.
  • Complying with applicable legal obligations when required.

Purchases and personalized reports

If you buy a digital product, WooCommerce processes the order on this site. We collect the billing name, billing email address, country or region, order details, payment status, and information needed to deliver and support the purchase. PayPal processes the payment; we do not receive or store your full card number.

Personalized report data

For a personal report, we collect the display name and birth date entered at checkout. For a couple report, we collect two display names and two birth dates. We use these details only to validate the supported date range, calculate the applicable Chinese New Year boundary and zodiac fields, generate the ordered report, deliver it, provide support, prevent abuse, and handle refunds or disputes.

Do not submit government identification numbers, medical information, financial information, or any other information that is not requested. If you submit another person’s name or birth date, you should have their permission or another lawful basis to do so.

Automated report services

Personalized report text is AI-assisted. Report names, birth dates, confirmed calendar fields, and report instructions may be processed through OpenRouter and a selected model provider such as DeepSeek. The rendered report may be processed by PDFShift to create the PDF. Our email delivery provider processes the billing email address and PDF attachment so the report can be delivered. These providers may process data in countries different from your own under their respective privacy terms.

We use fixed site-defined calendar data and editorial templates alongside automated text generation. The report is a cultural and symbolic product. It is not used to make a legal or similarly significant decision about you, and it does not determine eligibility for employment, credit, insurance, housing, healthcare, or another essential service.

Storage and access

Generated reports and technical logs are stored on our server for fulfillment, troubleshooting, fraud prevention, refunds, and support. Direct public web access to report, log, and AI-processing directories is blocked. Saving new raw AI responses is disabled. Email attachments and internet transmissions still carry risk, so use an email account you control.

Cookies and analytics

Cookies are small files stored on your device by your browser. They can help websites remember settings, measure traffic, prevent spam, or support security features.

We may use analytics tools to understand how visitors use the site, such as which pages are viewed most often and how users navigate between pages. Analytics data is generally used in aggregated form to improve the website.

You can control or delete cookies through your browser settings. Disabling cookies may affect some website features.

Contact form data

When you submit the contact form, your message may be stored in our WordPress dashboard and sent to our email inbox. This allows us to read, respond to, and manage messages.

Please do not submit sensitive personal information through the contact form. The site is intended for general questions, correction reports, source suggestions, and content feedback.

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Use the contact form carefully

Only include information needed for us to understand your question or correction request. Do not send passwords, financial details, medical information, or other highly sensitive information.

Third-party services

The website may use third-party services for hosting, security, analytics, email delivery, spam protection, forms, search engine tools, or embedded content.

These providers may process limited technical or usage data according to their own privacy policies. We do not control the privacy practices of third-party websites or services.

If we add advertising, affiliate links, newsletter tools, embedded videos, or payment services in the future, those services may collect additional information as described by their own terms and privacy policies.

How we share information

We do not sell personal information. We may share limited information only when necessary to operate the website, respond to messages, protect the site, comply with law, or work with service providers that support the website.

Situation What may be shared Reason
Website hosting Technical data such as server logs, IP addresses, and timestamps. To keep the website online and secure.
Form and email tools Contact form submissions and email-related metadata. To receive and respond to messages.
Security and anti-spam tools Technical signals used to detect abuse, spam, or malicious traffic. To protect the site and users.
Legal requirements Information required by law or valid legal process. To comply with applicable obligations.

How long we keep information

We keep personal information only for as long as reasonably needed for fulfillment, delivery, support, refunds, dispute handling, fraud prevention, accounting, tax, and legal obligations. Retention depends on the type of record and the reason it is needed.

Order records may be retained for transaction, accounting, tax, chargeback, and legal purposes. Submitted report details, generated reports, email records, and technical logs may be retained while needed to deliver or correct a report, answer support or refund requests, investigate failures, or protect the service. We remove or anonymize information when it is no longer reasonably needed, subject to technical backup cycles and legal obligations.

You may request access, correction, or deletion through our contact page. We may need to retain limited transaction information when required for legal, accounting, fraud-prevention, or dispute purposes.

Your privacy choices and rights

Depending on where you live, you may have rights related to your personal information. These may include the right to request access, correction, deletion, restriction, portability, or objection to certain processing.

For privacy requests, contact us at 303864798@qq.com and include enough information for us to understand and verify your request.

Note: Privacy rights and obligations vary by location and may depend on the size, location, and activities of a website operator. This policy is intended as a practical privacy notice for this website and is not legal advice.

Children’s privacy

The Zodiac Lore is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and delete it if appropriate.

Data security

We use reasonable administrative, technical, and organizational measures to protect information. However, no website, email system, plugin, hosting service, or internet transmission is completely secure.

Please avoid sending sensitive information through the contact form or email.

International visitors

The Zodiac Lore is available to visitors from different countries. If you access the website from outside the location where the website or its service providers operate, your information may be processed in another country.

By using the site, you understand that your information may be processed where our hosting, email, security, analytics, or technical service providers operate.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, tools, services, or legal requirements. When we update this page, we will revise the “Last updated” date at the top of the policy.

Contact us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at:

303864798@qq.com